Privacy Policy

This Privacy Policy details the kind of information we collect from you, how we use it and how we take steps to secure it. The confidentiality and security of the data we collect from you is of priority to us and it is important you read this Privacy Policy carefully in order to fully understand the terms under which you access and use the Spring shoppers website as well as other Springs Shoppersng features and services.

Information We Collect

In the process of registering for an account on the Springs Shopper website, we may collect some personal identifiable information including but not limited to your name, age, gender, phone number, email address, postal address as well as debit/credit card details. Some of this information may be retained on our website for future reference and use by us while others may be only be used and visible to us during each transaction.

How We Use Information We Collect

Springshoppers.com collects and uses your personal information to enable us provide services as advertised on our website. This personal information may serve a variety of uses, including notifying you about the status of your order, investigating and resolving complaints/problems, assessing users’ interest in our products and services, notifying you about promotions and offers, customizing your shopping experience, minimizing fraud and other criminal activity, and for any other reason we deem relevant to your use of Springs Shoppers.com, its services and its website.

At any point in time, you may request to stop receiving any of the information we send you. This request may be granted if it does not impact our ability to effectively fulfil your current as well as future orders.
In order to allow us continually improve our level of service to you, we collect and analyse data about our users’ activity on our website. We may also periodically request you to participate in surveys that will give us an indication of your assessment of our level of service, allow us customize your experience on our website, and inform us of ways in which we can improve our service offering.

Security of Information We Collect

Springshopper.com makes every attempt to secure your personal information from unauthorized access, use or disclosure. Confidential information we receive from you such as debit/credit card details are handled securely and protected through Secure Sockets Layer (SSL) encryption.

Cookies

A cookie is a piece of data sent from a website to a user’s computer while the user is browsing that website. Cookies are designed to save certain information inputted by a web user on particular web pages that will allow the website recall information such as postal address, phone number, customer name on future visits to that web page.

This provides ease and convenience to a user’s experience by ensuring previously submitted information does not need to be re-entered each time the user is on that web page.
Users have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but your preference can be easily updated in your browser. Opting to decline cookies may restrict users from enjoying the full breadth of our website and its associated services and features

Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

Many of the cookies we use are only set if you are a registered gmail.com and/or faceboook.com user (so you don’t have to log in every time, for example), while others are set whenever you visit one of our website pages, irrespective of whether you have an account.

Where we place cookies

  • We set cookies in a number of different locations across our services. These include:
  • On our website pages (including landing page, product page, category page, sub-category page and checkout process pages).
  • On our subdomains (including blog.springs shoppers).
  • On other services we host for our users like recipe.

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them

Category of cookies

Why we use these cookies: These cookies are essential for websites on our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual “carts” on pages with ecommerce functionality.

Functionality: These cookies are used to store preferences set by users such as account name, language, and location.

Security: We use these cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.